Neve published its 2025 annual report and its first sustainability report 

Neve has published its 2025 Annual Report and its first-ever Sustainability Report. At the same time, the entire set of reports was revamped in terms of both content and visual design to better serve the reader. 

For Neve, 2025 was a year of strategic renewal, significant investment and strengthening sustainability. With the launch of the new strategic period, the role of sustainability in all business operations was strengthened, and customer focus and a unified corporate culture were placed at the heart of day-to-day operations. 

A significant step forward was taken in sustainability work when Neve produced its first sustainability report and incorporated the report, based on the VSME standard, into its annual report. 

“Sustainability reporting enables us to continue developing sustainability in a structured manner and in a way that is appropriate from a business perspective. It also supports our aim to communicate our operations openly and transparently,” says CEO Kristian Gullsten.  

The Neve Group’s turnover in 2025 was €86.1 million, representing slight growth compared with the previous year. Profit for the financial year was €3.0 million. 

Diverse development across business areas 

Operational reliability and sustainable development were promoted across all of Neve’s business areas during the year.

In the water business, efforts were focused on ensuring the reliability of water supply and on the maintenance and development of infrastructure. Significant upgrades carried out at the Alakorkalo wastewater treatment plant improved both the plant’s operations and the working conditions for staff.  

In the electricity business, the focus was on strengthening security of supply and maintaining the networks in a changing operating environment. Investments were directed in particular towards the replacement and expansion of the distribution network, as well as the 110-kilovolt transmission network and substations. 

Development work in district heating and energy generation emphasised energy efficiency, reducing emissions and responsible energy solutions. During the year, an electric boiler and a wastewater heat recovery plant were commissioned, amongst other things, and units based on non-combustion production generated a total of 63.3 gigawatt-hours of district heating, which accounts for approximately 11 per cent of the Neve Group’s total district heating production. Investments in the district heating network were mainly focused on infrastructure upgrades.  

The fibre-optic business posted a profit for the first time in the 2025 financial year, driven by successful investments, strong local demand and high-quality, customer-focused service. During the year, for example, village network projects were carried out in the Alaounasjoki and Kivitaipale areas with EU rural development funding, with a total of over 60 kilometres of fibre-optic network being built. 

A unified culture and seamless customer experience were strengthened 

A key part of Neve’s strategic objectives is to strengthen a unified corporate culture. During the year, Neve defined a target culture that emphasises committed staff, learning and a consistent Neve-style way of working.  

“Neve has developed into an even more attractive and cohesive working community. It is important to ensure that every Neve employee feels that their own contribution is part of a larger whole that shares common goals and operating models,” says Gullsten.  

The customer experience was enhanced by improving the smooth running of the service and boosting the functionality of digital channels. In 2025, Neven’s customer service was contacted a total of over 88,000 times, with 59 per cent of these contacts coming via digital services. The growth in digital transactions reflects the desire of an increasing number of customers to manage their affairs independently and seamlessly, regardless of time or place.